When others can't be with you, Lifeline is ...
24-hours-a-day, 365-days-a-year.


Who is Lifeline?   For over 20 years, Lifeline has been North America's leading personal response service.

Our goal is to give you the confidence to continue to live independently in your own home—doing things for yourself. We do this by ensuring that you know whenever you need help, it's just a button push away.

To call for help, you simply press the Personal Help Button you wear as a pendant or on a wristband. The Personal Help Button activates a small in-home communicator that automatically dials the Lifeline Response Center. Within seconds, your call will be answered by one of our caring, highly-trained operators (we call them Lifeline Monitors). You will never be asked to talk to a machine.

Whatever you need, we will respond quickly. All your important information is immediately available to the Monitor answering your call, so the type of help you need is quickly determined—and we make sure you get it.

Our communicators have a highly sensitive speakerphone that lets the Monitor speak to you, even if you can't get to the phone. And, if you press your Personal Help Button but cannot speak, your Lifeline Monitor will quickly send help.

For further information, please call us at (505) 662-2525.

CAUTION: Choosing Your Help Button

It is important that you and your caregiver choose the Personal Help Button most suitable for you. Please consider the following:

Pendant styles
The Classic and Slimline Pendants are worn around the neck; this helps make the button accessible by either of your hands. NOTE: the Pendant's neck cord is not designed to break away. Therefore, it can pose a choking risk, particularly to wearers in wheelchairs, using walkers, using beds with guard rails, or otherwise near protruding objects upon which the cord can become tangled. Wearers for whom this is a concern may wish to consider the Wrist style button.

Wrist styles
The Slimline Wristband and Tempo Watch are worn around your wrist. In circumstances where the user's arm that is not wearing the pendant becomes immobilized (examples: due to stroke or arm being trapped under a heavy object), this can present a risk that the user will be unable to press the button.

Please consult your caregiver or Lifeline Program on which Help Button style is most appropriate for you.
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Directions and Contact

Los Alamos Visiting Nurse Service
2202 Canyon Road
Los Alamos, NM 87544
(505) 662-2525

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